VHS
240 minutes
Z711.45 .V57 2002 pt.1-2
Program 1 gives an overview of the current state and variety of virtual reference services and their future directions. The conference details changes such services have already made in the library community. Program 2 will help you assess need for change and the opportunities it means for your library. Program II shows how library practitioners are instituting virtual reference services by showcasing successful implementations. The program's goal is to give practical, realistic information to the working librarian and decision maker on moving to virtual reference services.
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